Last updated: 5 September 2026
The White Hart Guildford (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit whitehartguildford.com, contact us, book a table or use our services.
We may collect the following information:
Contact details — name, email address, phone number
Booking information — reservation details, party size, special requests
Communication records — emails, messages, contact‑form submissions
Technical data — IP address, browser type, device information, pages visited
Payment information — card details processed securely by third‑party providers
CCTV footage — for safety and security inside and around the premises
Wi‑Fi usage logs — basic connection data when using our guest Wi‑Fi
We use your information to:
Manage bookings and reservations
Respond to enquiries
Provide customer service
Improve our website and services
Maintain safety and security
Send important updates or confirmations
Meet legal and regulatory requirements
We do not sell your data to third‑party marketers.
We process your data under:
Contract — to manage bookings and provide services
Legitimate interests — to operate and improve our business
Legal obligation — for accounting, licensing and safety requirements
Consent — when you choose to receive optional communications
Our website uses cookies to:
Improve performance
Analyse visitor behaviour
Remember your preferences
You can disable cookies in your browser settings at any time.
We may share limited data with trusted partners:
Booking platforms (e.g., OpenTable or similar)
Payment processors
Website hosting providers
Analytics tools (e.g., Google Analytics)
Marketing platforms (e.g., Facebook or Instagram for ads)
These partners must keep your information secure and confidential.
We use CCTV inside and outside the premises for safety, crime prevention and staff protection. Footage is stored securely and accessed only when necessary.
If you use our guest Wi‑Fi, basic connection logs may be collected for security and network performance. We do not inspect your browsing activity.
We store your information using:
Secure servers
Encrypted systems
Restricted access
We keep your data only as long as needed for business, legal or safety purposes.
Under UK GDPR, you have the right to:
Access your personal data
Request correction
Request deletion
Object to certain processing
Request data portability
Withdraw consent
To exercise these rights, contact us using the details below.
The White Hart Guildford Email: info@whitehartguildford.com Website: whitehartguildford.com Address: The White Hart, Wood Street Village, Guildford, Surrey GU3 3DZ
We may update this Privacy Policy from time to time. Any changes will appear on this page with an updated revision date.